Terms and condition

This Site is given by us solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes.

These Terms expressly supersede prior agreements or arrangements with you. Services provided by bookoneway cab is a technology based service which enables the hiring of cabs by commuters / passengers for inter-city travel or for time and usage based service within city limits all over India, through the internet and / or mobile telecommunications devices. . If you do not agree to these Terms, you may not access or use the Services.

USER(S) ELIGIBILITY

User(s) means any individual or business entity/organization that legally operates in India or in other countries, uses and has the right to use the Services provided by Bookonewaycab. Our Services are available only to those individuals or companies who can form legally binding contracts under the applicable law. Therefore, user(s) must not be a minor as per Indian Law; i.e. user(s) must be at least 18 years of age to be eligible to use our Services.

Bookonewaycab advises its users that while accessing the web site/ the application, they must follow/abide by the related laws. Bookonewaycab is not responsible for the possible consequences caused by your behavior during use of web site/application. Bookonewaycab at all the times reserves the right to deny service.

Amendment To User(s) Agreement

Bookoneway may change, modify, amend, or update this agreement from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use will be effective immediately on posting. If you do not adhere to the changes, you must stop using the service. Your continuous use of the Services will signify your acceptance of the changed terms.

User Account

The Company collects and processes the personal data of the visitors of the Website and users of the Application according to the Privacy and Cookie Notice. All information collected from the user are on a bonafide basis. Misuse and misrepresentation of identity or contact details will lead to automated termination of services or the use of the platform without prior notice to such users.

By using the mobile Application of the Company, you further agree that:

You will not authorize others to use your account;
You will not assign or otherwise transfer your account to any other person or legal entity
You will not use an account that is subject to any rights of a person other than you without appropriate authorization;
You will not use the Application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes;
You will not use the Application to cause nuisance, annoyance or inconvenience;
You will not impair the proper operation of the network;
You will not try to harm Application in any way whatsoever;
You will not copy, or distribute the Application or other Company Content without written permission from Company;
You will keep secure and confidential your account password or any identification we provide you which allows access to the Application;
You will provide us with whatever proof of identity we may reasonably request.

Terms & condition for use of taxis

Smoking or consuming any kind of intoxicants inside the Taxi. The driver has the right to refuse the pick-up or ask the customer to alight the cab if the customer is found to be in an intoxicated state or is found misbehaving with other passengers or the driver, or is causing a nuisance.
Littering the Taxi
Soiling or damaging the seats and/or any other interiors of the Taxi.
Misusing, soiling or damaging any of the devices (technical/non-technical) in the taxi
Asking the driver to break any Traffic/RTO/City Police and/or government rules for any purpose (especially reaching the destination earlier). The driver has the right to refuse such a request by the customer. The driver also has the right to refuse such a pick-up or ask such customer(s) to alight from the cab.
Asking the driver to board more than 4 adults in the taxi. The rules under which the taxi Services are provided by the Company, stipulate that a maximum of 4 adult passengers shall be allowed per trip. In view of this, the customer shall not pressurize the driver to allow more than 4 adult passengers in the taxi. The driver has the right to refuse such a pick-up or ask such customer(s) to alight from the cab.
Pressurizing the driver to overload the boot space of the taxi with luggage. The customer shall not be generally allowed to use the seating area of the taxi for placing any kind of luggage.
The customer agrees and acknowledges that the use of the Services offered by Company is at the sole risk of the customer and that Company disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes are excluded to the fullest extent permitted by law.

Without prejudice to the above, the Company makes no representation or warranties that:

The Services will meet the customer's requirements;
The Services will be uninterrupted, timely, secure, or error-free.
The Company shall not be responsible or liable for any loss or damage.
howsoever caused or suffered by the Customer arising out of the use of taxi service offered by Company or due to the failure of Company to provide Services to the Customer for any reason whatsoever including but not limited to the Customer's non-compliance with the Services' recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tale-transmission or telecommunications system or other circumstances whether or not beyond the control of Company or any person or any organization involved in the above mentioned systems.
The Company will not be liable for any damages of any kind arising from the use of the Service offered by the Company, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
There shall be extra charges for far off locations & toll charges as well.
If any passenger if misses the train or flight or bus, Company will not be liable for any compensation. The customer shall make an alternate arrangement if the cab has not reached due to any reason.

Prohibited users

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

To solicit others to perform or participate in any unlawful acts;
To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
To submit false or misleading information;
To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
To collect or track the personal information of others;
To spam, phish, spider, crawl, or scrape;
To solicit others to perform or participate in any unlawful acts;
To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
To submit false or misleading information;
To upload or transmit viruses or any other type of malicious code that will or
For any obscene or immoral purpose; or
To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

Terms of Service

Cancelations policies

Bookonewaycab is following “NO CANCELATION CHARGE” policy. Hence, no charges will be applied for cancelation of the booking.Refund, which will be processed in a maximum 7 days from the day the cab to begin.

Special instructions:-

Driver & car details: These details will be sent to the customer by Bookonewaycab approximately before an hour from the pickup time by SMS and email. In some cases the driver or an associate of Bookonewaycab may also call in advance to reconfirm with the customer.
Non receipt of driver and car details: In such cases the customer needs to contact the support team at Bookonewaycab on 9081012222 and mention the booking reference number (CRN number).
Demand of money by the driver: The voucher provided to the customer clearly indicates the items including on his booking. Any amount over and above this both in terms for distance and duration and other items such as night charges, driver allowance, toll, taxes, state taxes, charges on for extra Kms consumed if applicable, charges for extra hours consumed if applicable parking charges etc which are not included in the booking amount have to be paid directly to the driver as mentioned below. In case of any dispute with the driver the customer should reach the support team of Bookonewaycab or call at our 24 X 7 customer support number 9081012222 and mention the booking reference number.
Payment of extra charges: Any extra charges applicable have to be paid to the directly in cash to the driver.
Refusal by the driver to deliver services: The customer to contact the support team at Bookonewaycab on 9081012222 and mention the booking reference number.